We believe in Letting a Lifestyle as opposed to just a house.

Discover more about the Whatley Lane service, our missions, our ethos and our commitment to you.

Why our customers choose our service

What you get when Renting
Value my rental property.
Make your Move with 

Whatle​y L​ane

Together we can identify the best selling points… LOTS in fact!

        Expert Home Valuation


This initial meeting will pave the way towards a successful
outcome. Together we can identify the best rental
features... LOTS in fact. Combining rigorous research of
comparable lettings data, location and competitor
analysis we will aim to give you a ‘true’ picture of value.
Value my Rental Property - Expert home visit

We will endeavour to add value on proper inspection of
your home, whether it be from potential planning uplift,
refurbishment, or even interior design/home-staging
solutions – all designed to achieve capturing the highest
rental price possible. So, let’s meet up for a chat. Put the
coffee on and we will bring the milk!

Value my Rental Property - Instant Online.


Success Rate


USAF tenancies


Days to Let agreed


Void days


Average value

The Facts in Stats

We are proud of our stats, especially during this highly competitive market for rental and managed properties.

         All Inclusive Marketi​ng

Whatley lane are proud to offer a genuine and complete marketing service. We offer a number of totally unique sets of marketing services to ensure that your property outshines the rest.

We believe in selling a lifestyle when we rent or sell any of our properties and dedicate one of our experienced agents to help orchestrate the unique factors your property provides. The rental market is a highly competitive sphere currently and our track record and stats in this respect speak volumes - take a glance below at the all-inclusive package and click on the item to discover its true value to you.

We take pride in our bricks and mortar locations and also provide as standard:

Prominent High Street Office Windows
Many of our enquiries come from potential buyers browsing our prominent office windows. We therefore regularly update our window displays with the latest QR code linked listings. 

Distinctive ‘For Sale’ Boards
‘For Sale’ boards are a very effective marketing tool for sellers. A large number of potential buyers register as a direct result of passing by one of our distinctive board liveries. We would always recommend one, where possible. If not least to give your viewers a welcoming beacon in case they were to get lost finding you home!

360 Tours

Virtual tours give buyers and tenants the opportunity to look around a property from the comfort of their own home, workplace or wherever they may be and to move around freely. This incredible and easy to share 3D modelling technology even gives scope to measure spaces to accommodate furniture. So, why do we like them so much? Apart from making available a 24/7/365 virtual ‘open house’, your buyer or tenant is far better prepared prior to making a follow-on in person viewing and can reduce wasted property viewings by as much as 40% and people are 300% times more engaged with a virtual listing as opposed to 2D imagery! *.  Example Virtual Tour Of course, sometimes the display of a home may be better suited to professional photography only, as the expression goes: ‘less is more’. Your local property expert will be at hand to advise which route you should take. They will also give useful tips for home-staging ideas to help best curate your interior spaces. 
* Study findings by Property Week and Matterport respectively

10-12 page premium Brochures

In today’s digital world, polished print is just as effective as a slick online campaign. We have a keen eye for detail and our carefully crafted pros will transform your home with story-telling. Whether it is to tease out provenance, reinforce specific unique selling points of a home or controlling the narrative in some cases, let us be your wordsmiths!   Sample brochure.


We are equipped to create a finely tuned, head turning carousel of imagery. Our sophisticated post editing software enables us to replace lawns and skies, remove valuable items you may not wish to be shown and vary colour tones. For trophy homes deserving of heightened exposure, we can outsource to our local award-winning photographer for that alla David Bailey touch! 

Floor Plans

It never ceases to amaze us as to the number of agents who incorporate floor plans without room by room or even overall measurements! Leave the accuracy and detail to our expert. We also extend floorplans to our rental properties for FREE, which our tenants find extremely useful.  Sample Floorplan

Major Property Portals and Social Media

We know that 90% of buyers start their property search online. We therefore use a number of digital marketing techniques to ensure your property is seen by as many potential buyers as possible. All of our properties are listed on our website, social media as well as the leading property search site: Rightmove.

Local and National Advertising and PR

Local marketing can sometimes provide good opportunities to promote certain properties. We regularly advertise in the property sections of local newspapers and magazines. If increasing visibility to a wider audience is required, publications such as Country Life and English Home magazines may be more suitable.

Our Buyer Network - extensive database

We maintain a central database of potential buyers, so we can instantly call and email matches for your property. We also have long-standing relationships with relocation and property search agents, who regularly consult us on briefs. Additionally, our Notting Hill office in London, established in 1904 and in partnership with F.W.Gapp, allows us to target buyers much further afield.

Whatley Lane Brand advertising

In addition to these property specific marketing techniques, we invest heavily in the Whatley Lane brand by reaching out to support local community initiatives in the areas in which we live, work and play. Our local brand presence is designed to put Whatley Lane top of mind for anyone looking to buy property.

        One point-of-contact

Your Agent

Your dedicated local sales expert will guide you throughout the entire sales process, from marketing, through launch to offers and that all-important exchange-completion. You will not be passed around departments unlike many other agents, rather our unique boutique tailored approach aims to ensure both a swift and, crucially, completed sale. Alarmingly ,across the UK more than 300,000 property purchases fell through in 2020 * leaving a bill with home sellers costing hundreds of thousands of pounds! Key causes were due to delayed conveyancing, mortgage problems, building survey issues or buyers deciding to purchase something else. It is clear proof that from the moment you accept an offer, 75% of good estate agency practices kicks in! This will be the measure of success or failure for your home move. With regular monitoring and updating, lots of lateral thinking and proactive problem solving, your dedicated energetic, hard-working local agent will be with you every step of the way to navigate any such cross winds. With rolled up sleeves and a steady hand on the tiller, they will ensure your home sale stays on course.

 * Real estate data agency TwentyCi ‘Property & Homemover End of Year Report 2020’ (22 Jan 2021)

Mind the Void Gap

Record breaking Tenancy

Vacant properties can fast rack up thousands in lost rent, repairs, utility bills and council tax. West Suffolk Council provide a discount for empty properties of only seven days in a year! Our record breaking average tenancy void period of 5.5 days can avoid such voids! Being firmly in the driving seat from check -in to check -out with our managed properties ensures every opportunity is taken to re -market, arrange deep cleaning, inventory and reduce the dreaded void

Quality tenant sourcing


Our long -standing association with RAF Housing Office have helped many visiting military personnel find seamless residences in the local area while based at Mildenhall or Lakenheath. In fact, 61% of our tenancies are successfully let to USAF members – testament to proven our ability to match the right homes with the right tenants. We find tenants on average have a preference for agent managed tenancies giving peace -of-mind with arms-length negotiation throughout their stay. We can arrange company lets with appropriate guarantee provisions, robust referencing and specialist clauses for corporate relocation.


concierge-style service

With ever-changing landlord tenant legislation and landlords forced to take on increasing responsibilities, we will help you keep ahead of the regulatory curve throughout a tenancy. Our best practice measures ensure safety regulations are strictly adhered to, mitigating otherwise hefty fines! Our periodic property inspections fend off potential for escalating repairs. Essentially, sit back and relax knowing our army of well-vetted local quality tradesman can cost-effectively resolve any maintenance issue that might arise and with short notice! Explore our 

Full Management service levels.

 Our Tree Planting Mission

Served sustainably:
Passionate about the Fight against climate change Whatley Lane are fully committed to planting trees and supporting projects that deliver environmental and socio-economic gains. We are advocators of the message to take action now, during this all-too-important decade of climate Action. We can also facilitate an independent tree planting gift through the link below (a spinney of trees costs just less than £20 and will reduce CO2 to the tune of 2 tonnes!) - if you want to help us reach 50,000 trees - gift now!

Plant now and discover more about our forests here.

We offer ALL of this within our Property management service and with zero risk to you. Sounds too good to be true? See with your own eyes… we’ve committed our Service Pledge to you in ink! 


Uninterrupted tenancies

While our average tenancy is 16 months, if your tenant(s) decide to leave in their first year, we’ll find another at no extra cost!


Secure rental income

Our tenants rarely have problems paying on time, however in this unpredictable world nothing is for certain. Rest assured for a small fee we step in to protect your cashflow while preserving it in the long-term


Seamless check-outs

We personally take care of your property with a thorough check-out to ensure no unnecessary costs are incurred. Arranging a deep clean, managing deposit deductions, changing the light bulbs! And if necessary legal dispute mediation.
*Our Landlord Service Pledge only applies upon signing a 12-month management agreement with the tenant signing a 12 month AST.

Request a home valuation

Make your 
Move with 
Whatley Lane

Landlord Referral scheme


Know a friend or colleague who is a landlord? Join our landlord referral scheme. Share in the bounty, it’s a clear and easy WIN:WIN!

How does it Work?

We stand by our referrals as it is a measure of delivering excellence in customer care. While the profits in lettings is small, as a big thank you Whatley Lane is now giving back by rewarding friends, colleagues and family. It only takes three simple steps

Step One

Refer a Friend, Colleague or Family

Complete the online form or call us

Step two

We Let Their Property

Referral reward eligible where the necessary legal documents are completed successfully and the new tenants have moved in

Step three

Share in the bounty! Cash or Credit!

£250Split 50:50 between the referrer and the new landlord. You can choose to use the reward as a credit against any of our services, or have sent direct to your bank account within 14 days of tenancy commencement

Contact Us

Telephone: 01284 7652561 
Churchgate Street, Bury St. Edmunds, IP33 1RL

Telephone: 01638 561187
13 High Street, Newmarket, Suffolk, CB8 8LX

Refer a friend or colleague - or simply ask us a question...

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